Synchrologic has been providing mobile computing solutions since 1995 to a wide variety of corporate and government accounts via direct sales and partner organizations. Many of our deployments are with Fortune 500 organizations supporting mission-critical applications for thousands of users. To read about specific implementations, browse our published Customer Success Stories.
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Synchrologic Customer Success Stories
Cisco Corporation, the worldwide leader in networking for the Internet, recently moved to extend their PC based eSales application to Palm Powered devices. In under 10 weeks they evaluated solutions, built the custom application, integrated Synchrologic's data sync technology, and rolled out the new application. Instead of importing and exporting CRM data from their Palms, reps can focus on selling more.
To view a whitepaper on the Cisco application in PDF format, click here.
Department 56, a collectibles and giftware manufacturer, sells a variety of popular goods to a blossoming worldwide market. Because the company sells its pieces through a remote sales team, the seamless exchange of data between Department 56 corporate offices and its account representatives is critical. The company chose Synchrologic's Data Sync to mobilize its new ERP application. Department 56 discovered that Synchrologic's robust synchronization technology was complemented by a commitment to providing excellent service:
"They met our needs with a rare and distinctive commitment. Their service to us made it clear that Synchrologic is a premier vendor, and that is a rating I don't make lightly."
- Greg Sorensen, VP of Technology, Department 56
To view a success story on the Department 56 application, click here.
Ecolab specializes in providing solutions for cleaning, sanitizing, pest elimination and maintenance to commercial facilities across the globe. The company wanted to use mobile applications to help facilitate information gathering, solution design and performance tracking. Accustomed to using technology to drive growth, Ecolab wanted its field sales-and-service team to leverage cutting edge mobile technologies, but it was obvious that a layer of infrastructure software would be needed. Following a comprehensive review, Synchrologic's Mobile Suite became the chosen solution to help Ecolab achieve success with its mobile initiatives.
"After an internal evaluation and consultation with Gartner Group, we selected Synchrologic's Mobile Suite to provide the necessary data sync, file distribution, and systems management capabilities."
- Tom Matejcek, Project Manager, Ecolab
To view a success story on the Ecolab application, click here.
Fujitsu Computer Products of America designs and manufactures hard drives, magneto-optical drives, tape drives, scanners, and printing supplies. Fujitsu's channel sales team was charged with keeping up with rapidly changing product specs, pricing information, and product launch plans. They searched for a file distribution solution to deliver key enterprise content to Palm devices. What did Fujitsu have to say about their initial foray into supporting Palms?
"Synchrologic was a pleasure to deal with, the software install was straightforward and rapid, the synchronization process is transparent to users, and the administrative tools are simple and powerful."
- Mark Foster, Director - Internet Sales & Channel Development, Fujitsu Computer Products of America
Maersk Corporation, the world's largest container shipping company, uses Synchrologic's Data Sync to power a sophisticated application for tracking containers, managing the sales process, and servicing customers. Synchrologic's technology greatly improved the performance and usability of the application, generating a seven month payback and a three year ROI of almost 1500%.
To view a success story on the Maersk application, click here.
Major Mutual Fund Company
Synchrologic worked with Pyxis Consulting to deliver a handheld SFA application for the mutual fund branch of a large financial services firm in New England. The company's mutual fund wholesalers benefit from instant access to key sales channel data, allowing them to react more quickly in the field and connect with more customers. The result...increased sales and payback in under two years.
"Their interest in our success didn't disappear after the sale either. The Synchrologic team worked closely with us to ensure that we met our aggressive timelines and delivered the solution our client demanded."
- Todd Christy, Managing Director, Pyxis Consulting
To view a success story on the mutual fund application, click here.
Ray & Berndtson
Ray & Berndtson, a large executive search firm, wanted to move their sales reps from laptops to PDAs to cut costs and deliver heightened service levels. Wireless email access, remote device management, and a synchronization architecture were fundamental requirements.
"Faced with an expensive laptop upgrade, we turned to Pocket PCs and Synchrologic to help us cut 50% out of our capital acquisition budget, contributing almost a half million dollars to the bottom line…and giving our users a better tool to do their job."
- Rick Rawlings, IS Director, Ray & Berndtson
To view the success story for laptop replacement, click here.
Royal & SunAlliance
Royal & SunAlliance, one of the world's largest property and casualty insurers, has revolutionized their services by leveraging mobile and wireless technologies. One of their key offerings -- risk engineering services -- involves providing risk assessments and recommendations to customer sites worldwide. They set out to increase responsiveness to customers while boosting the productivity of their risk engineering staff. Synchrologic's Data Sync provided the pivotal piece in this forward thinking wireless project.
"In 1998 we set out to leverage mobile and wireless technology to improve customer service, increase our renewal rate, make it easier to win new customers, and ultimately boost our profitability. The application we built, based on Synchrologic's advanced sync technology, has been a great success and has helped us realize our objectives."
- Hal Bernson, IT Manager, RSA
To view a success story on the Royal & SunAlliance application, click here.
When Minneapolis-based USAllianz Investment Services LLC -- one of the United States' top fifty life insurers -- recently built a new, nationwide network of in-house "wholesalers", they called on Synchrologic and Point Information Systems for a mobile customer relationship management solution. The success of the system depended on the ability to efficiently connect a remote sales force to all levels of home office information, from customer data to corporate licensing applications.
The result? An award for CRM best practices from CRM Magazine. Click here to read about the project.
"We need the kind of advanced data sync that Synchrologic offers, and the competition didn't even come close."
- Shawn Spott, Manager of Business Services, USAllianz